Do you deliver internationally?

For delivery outside of the UK we suggest you use tracked delivery, using non-tracked delivery is at your own risk.

Please get in touch if your country isn't on the delivery list, I will do my best to resolve this.

Please bear in mind that due to Royal Mail being hacked recently & Coronavirus there may be delays with receiving your goods. International orders can take up to 4 weeks longer than the delivery estimates below.

Delivery costs are based on the weight & size of your order and will be calculated at checkout. Costs to deliver for non-tracked items are as follows:

UK - Starts from

£0.75p (Second Class) for stickers

Free delivery within the country

Europe - starts from

£2.20 for stickers 

£15 for tracked parcels

£40 and over - FREE delivery

USA and rest of the world - starts from

£2.20 for stickers 

£15 for tracked parcels

£30 and over - FREE Delivery

 

 

Processing times

We aim to process your order as fast as possible, within 1-3 working days.

How long will it take to deliver my order?

International items are subject to customs. Below are estimates of delivery times:

UK items - 1-5 business days

Worldwide - between 3-17 days depending on your location 

All items are delivered with Royal Mail however may be passed to a different courier along the way.

Delivery will take the above amount of time plus the processing time.

We aim for your order to get to you in the same condition as it left us. If you have any issues please get in touch at info@diabeticdetails.co.uk

Please take note

Customs tax or duties applied to your purchase is the responsibility of the customer to pay when the products enter your country. Check with your country's rules and regulations to find out what the costs will be. In the unlikely event that your order is returned to us, we will contact you via email. We can either resend the purchase (shipping costs will have to be paid again by you) or we can refund the purchase excluding the original shipping costs. 

Please get in touch if your order has not arrived within a month of the purchase date by emailing info@diabeticdetails.co.uk or with any other questions!